Assessment of Fans` Satisfaction from Facilities Provided in the Nigeria Professional Football League
Abstract
In an effort to spur patronage by fans, there are proliferation of new stadia built and renovated in and round the country as venues for the Nigeria Professional Football league, yet the league is suffering from poor turnout at the stadia in some places. Some match venues/stadia and clubs play with open gates or free tickets to attract fans to their home matches and yet, there is poor turnout of fans to watch the league in the stadia. The poor stadia turnout by fans is not because of the Government's and sports bodies' directives for clubs to play behind closed doors as the result of COVID-19 pandemic in the country. This study was designed to assess the fans' satisfaction with the Nigeria Professional Football League whether facilities provided in the Nigeria Professional Football League is satisfactory to the fans. The population of Nine thousand nine hundred and ninety-eight (9,998) fans of the twenty (20) Nigeria Professional Football Clubs under the umbrella of the Nigeria Professional Football League (NPFL) in Nigeria was used for this study. It was therefore hypothesized that there would be no significant satisfaction derived by fans from the facilities provided in the Nigeria Professional Football League. The results of the findings revealed that there was significant satisfaction derived by fans from the facilities provided in the Nigeria Professional Football League, In conclusion, fans derived significant satisfaction from the facilities provided in the Nigeria Professional Football League. It was recommended that there is need to consider satisfaction derived by fans from the facilities provided in the Nigeria Professional Football League.
Keywords: Assessment, Fans' Satisfaction, Professional, League.